Privacy Policy

Introduction

Welcome to Styail. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including generating AI images, customizing products, and purchasing items. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

  • Personal Information: Information that identifies you as an individual, such as your name, email address, shipping address, and payment details.
  • Account Information: Details you provide when you create an account, such as username, password, and purchase history.
  • Transactional Information: Information related to your transactions, including product orders, custom designs, and shipping information.
  • AI-Generated Content: Data related to the images and designs you create using our AI tools.
  • Technical Data: Information such as your IP address, browser type, and device information, which helps us improve our services and your user experience.
  • Usage Data: Information about how you interact with our services, including your browsing behavior, preferences, and interactions with customer support.

How We Use Your Information

Your information is used for various purposes, including:

  • Providing and maintaining our services, including generating AI images and processing your orders.
  • Managing your account and providing customer support.
  • Communicating with you regarding your account, orders, and any updates to our services.
  • Processing payments and preventing fraudulent transactions.
  • Improving our website, services, and user experience by analyzing how you interact with our platform.
  • Complying with legal obligations, resolving disputes, and enforcing our agreements.

How We Share Your Information

We may share your information with trusted third parties under the following circumstances:

  • Service Providers: We share your information with Shopify, Printful, and other service providers who assist with payment processing, order fulfillment, and other operational needs. These providers are contractually obligated to protect your information and use it only as necessary to perform their functions.
  • Business Transfers: If Styail is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
  • Legal Compliance: We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).
  • Protecting Our Rights: We may disclose your information to protect the rights, property, or safety of Styail, our users, or others.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to meet any legal, accounting, or reporting requirements. When your personal information is no longer required, we will delete or anonymize it in accordance with our data retention policies and applicable laws.

Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or incomplete.
  • Data Portability: You may request a copy of your personal information in a structured, machine-readable format.
  • Right to Deletion: You have the right to request that we delete your personal information, subject to certain exceptions (e.g., legal requirements).
  • Right to Object: You have the right to object to the processing of your personal information in certain circumstances, such as for direct marketing purposes.
  • Opt-Out of Marketing Communications: You can opt out of receiving marketing emails from us by following the unsubscribe instructions in those emails or contacting us directly.

To exercise any of these rights, please contact us at [your email address]. We will respond to your request within a reasonable timeframe.

International Data Transfers

Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside of the USA or UK and choose to provide information to us, please note that we transfer the data, including personal information, to the USA and process it there.

By using our services, you consent to the transfer of your information to the USA and the use of your personal information in accordance with this Privacy Policy.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

User-Generated Content

Users of Styail can create and upload content, including custom designs and images. By submitting user-generated content, you grant us a non-exclusive, worldwide, royalty-free, perpetual license to use, display, and distribute such content for the purpose of operating our services. We may also aggregate and anonymize this content for analysis and improvement of our services.

Custom Products

Please note that all custom products created through our platform are made to order and are non-returnable and non-refundable, except in cases of defects or errors on our part. We encourage you to review your custom designs carefully before placing an order. If you have any questions or concerns regarding your order, please contact us immediately.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.