Terms of Service
1. Introduction
Welcome to Styail. By accessing or using our custom print on demand services, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully before placing any orders or uploading designs.
2. Marketplace Rules
As a global design marketplace, we maintain these core principles:
- Respect for intellectual property rights
- Quality standards for all products
- Fair treatment of creators and customers
- Transparent pricing and revenue sharing
- Safe and secure transactions
3. Design Ownership and Rights
By uploading designs to our platform:
- You retain ownership of your original designs
- Designs are publicly visible in our marketplace
- Other users can purchase products with your designs
- We can feature designs in marketing with attribution
- Revenue sharing applies to public design sales
- Private design options available with restrictions
4. Product and Service Terms
- All items are custom-printed to order
- Orders cannot be modified once submitted
- Production time: 2-5 business days
- Color variations may occur due to printing process
- Size variations within industry standards (±5%)
- Digital previews are representations only
5. No Returns Policy
Due to the custom nature of our products:
- No returns or exchanges for change of mind
- Refunds only for damaged/defective items
- Claims must be reported within 48 hours
- Photo evidence required for damage claims
- Incorrect addresses are buyer's responsibility
6. Shipping and Delivery
- Orders processed in sequence received
- Shipping times are estimates only
- International duties/taxes responsibility of buyer
- Tracking provided when available
- Risk transfers upon carrier handoff
7. Content Guidelines
We do not accept designs that:
- Infringe on intellectual property rights
- Contain hate speech or discrimination
- Include explicit or adult content
- Promote violence or illegal activities
- Violate applicable laws or regulations
8. Payment Terms
- All prices in USD
- Payment required at order placement
- PayPal is our payment processor
- Local taxes may apply
- Creator revenue paid monthly
9. Platform Usage
- Account required for design uploads
- Users must be 18+ or have guardian consent
- No automated access without permission
- Account sharing not permitted
- Platform maintenance times may affect access
10. Contact Information
For questions about these Terms:
Email: legal@styail.com
Last updated: December 5, 2025